Crawle docs

Microsoft Teams integration

Install the Crawle Teams app package and send alerts, digests, and test notifications into selected Teams channels.

Microsoft Teams routing

Teams routing pairs Microsoft consent and app installation with channel selection and a test notification card.

1. Download and install the Teams app

Teams requires the app package to be installed in the tenant or team before Crawle can create channel conversations.

Open Settings, Connected Apps, then Microsoft Teams.

Download the current Crawle Teams app package from the integration screen.

Install or approve the package in Teams according to the organization's app policy.

For locked-down tenants, a Microsoft 365 or Teams admin may need to approve custom apps first.

2. Authorize Microsoft and choose a channel

After Microsoft consent and app installation, Crawle can list teams and channels available to the signed-in user.

Click Connect Microsoft Teams and complete the Microsoft consent flow.

Use search when the tenant has many teams or channels.

Save the target channel per workspace or site integration setting.

Send a test notification after saving the channel.

3. Alert and digest behavior

Teams uses the same notification policy engine as email and Slack.

Critical incidents can be delivered immediately.

Warnings and informational changes can be grouped into daily, weekly, or monthly digests.

Workspace-level settings provide defaults, while site settings can override them.

If a test works but a digest has not arrived, check the alert window and whether the digest has due content.

Troubleshooting

Teams setup has one extra requirement compared with Slack: the Crawle app must be installed where Crawle will send messages.

If testing says the conversation cannot be created, install the Crawle app in that team or channel first.

If no channels appear, reconnect Microsoft Teams and confirm the signed-in user can access the team.

If the tenant blocks custom apps, ask the organization's Teams admin to approve Crawle.

Use the test notification after every channel or app-package change.

Private beta note

Crawle is currently invite-only. Some features depend on workspace permissions, connected accounts, API quotas, or integration setup by the organization.