1. Download and install the Teams app
Teams requires the app package to be installed in the tenant or team before Crawle can create channel conversations.
- Open Settings, Connected Apps, then Microsoft Teams.
- Download the current Crawle Teams app package from the integration screen.
- Install or approve the package in Teams according to the organization's app policy.
- For locked-down tenants, a Microsoft 365 or Teams admin may need to approve custom apps first.
3. Alert and digest behavior
Teams uses the same notification policy engine as email and Slack.
- Critical incidents can be delivered immediately.
- Warnings and informational changes can be grouped into daily, weekly, or monthly digests.
- Workspace-level settings provide defaults, while site settings can override them.
- If a test works but a digest has not arrived, check the alert window and whether the digest has due content.
Troubleshooting
Teams setup has one extra requirement compared with Slack: the Crawle app must be installed where Crawle will send messages.
- If testing says the conversation cannot be created, install the Crawle app in that team or channel first.
- If no channels appear, reconnect Microsoft Teams and confirm the signed-in user can access the team.
- If the tenant blocks custom apps, ask the organization's Teams admin to approve Crawle.
- Use the test notification after every channel or app-package change.